International Patient Services

From your first question to your safe return home, our international team coordinates every step of care in your language.

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Care That Travels With You

Seeking treatment abroad can feel overwhelming. GOBROAD's international patient team is your single point of contact — coordinating doctors, interpreters, travel, accommodation and follow-up so you can focus entirely on healing.

  • Dedicated multilingual care coordinators
  • Medical interpretation in English and other languages
  • Assistance with medical visa invitation letters
  • Transparent treatment plans and cost estimates
Contact Our International Team

Your Medical Journey

A clear, supported path from inquiry to follow-up.

1

Initial Inquiry

Contact us via form, email, or phone. Our international team responds promptly to understand your diagnosis and needs.

2

Remote Consultation

Video or written consultation with specialist doctors. Receive a preliminary assessment and treatment plan before traveling.

3

Plan & Estimate

Detailed treatment plan with a transparent cost breakdown. We assist with visa documents, flights, and accommodation.

4

Arrival & Welcome

Airport pickup and direct transport to hospital. A multilingual care coordinator is assigned as your personal guide.

5

Treatment & Care

Advanced medical treatment with daily doctor visits, interpreter support, and culturally adapted meals and amenities.

6

Follow-Up

Comprehensive discharge report in your language. Ongoing remote follow-up and coordination with your home physician.

Remote Consultation

Get expert input before you travel.

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Written Second Opinion

Share your medical records and imaging; our specialists return a written assessment and recommended next steps.

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Live Video Consultation

Meet our doctors by video with interpreter support to discuss your case, questions and treatment options in real time.

Visa & Travel Support

We help you handle the logistics of coming to China for treatment.

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Visa Invitation Letter

Most patients apply for an S2 (short-term private visit) or L (tourist) visa for medical purposes. We provide the invitation letter and medical documentation to support your application.

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Arrival & Accommodation

We assist with airport pickup, transport to hospital, and nearby accommodation for patients and accompanying family members.

Insurance & Cost Transparency

We believe patients deserve clarity before treatment begins. Our international team provides a detailed, transparent cost estimate for your planned care and can assist with insurance coordination.

Advanced cellular and oncology treatments in China are typically far more affordable than comparable care in the US or Western Europe — without compromising on technology or clinical standards.

Contact our international team to discuss your coverage, direct-billing options and a personalized estimate.

Request a Cost Estimate

Ready to Begin?

Reach our international patient team by phone or email — we usually respond within one business day.

Contact Us Email International Team